*FAQ for Online Hair Shop*

*1. How can I place an order on your online hair shop?*

To place an order, browse our collection of hair products and select the items you wish to purchase. Add them to your shopping cart and proceed to checkout. Provide the necessary shipping and payment information, review your order, and confirm the purchase.

*2. What payment methods do you accept?*

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other digital payment platforms. Please note that the available payment options may vary depending on your location.

*3. Do you offer international shipping?*

Yes, we offer international shipping to most countries. During the checkout process, you can enter your shipping address, and the available shipping options and costs will be displayed.

*4. How long does it take to receive my order?*

The delivery time depends on your location and the shipping method chosen during checkout. Typically, domestic orders arrive within 3-7 business days, while international orders may take longer, ranging from 7 to 21 business days. Please note that unexpected customs delays or other factors beyond our control may affect delivery times.

*5. What is your return/exchange policy?*

We have a hassle-free return/exchange policy. Products should be unused upon return If you receive a defective or incorrect item, please contact our customer support within 7 days of receiving the order. We will provide instructions on how to return the product or arrange for an exchange. Please review our detailed return policy on our website for more information.

*6. Do you offer refunds?*

Refunds are available for eligible returns that meet our return policy guidelines. Once we receive the returned item, we will inspect it and process the refund if it meets the necessary criteria. The refund will be issued through the original payment method used during the purchase.

*7. Can I cancel or modify my order after it has been placed?*

We aim to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support immediately. We will do our best to accommodate your request if the order has not yet been shipped.

*Legal and Policy*

*1. Is my personal information secure when I shop on your website?*

Yes, we take the security and privacy of your personal information seriously. We employ industry-standard security measures to protect your data during transmission and storage. Please refer to our Privacy Policy for detailed information on how we handle and protect your personal information.

*2. Do you share my personal information with third parties?*

We respect your privacy and do not sell or share your personal information with third parties without your consent, except as necessary to process your order, provide customer support, or comply with legal obligations. For more details, please refer to our Privacy Policy.

*3. What are the terms and conditions of using your website?*

By using our website and making a purchase, you agree to abide by our Terms and Conditions. These terms cover various aspects, including intellectual property rights, limitations of liability, and dispute resolution. We recommend reviewing our Terms and Conditions page for a complete understanding of.